woman having a video call with a man

Tips on managing your remote workforce

Best Practices

Recently, more businesses are thinking of making remote work a permanent strategy for their employees. This setup, of course, brings up different challenges, and these are the tips managers can follow to solve them.

Prioritize goals over workhours

Managing expectations is key in handling a remote workforce. Since companies are aware that their employees are struggling in the pandemic in different ways, it is more reasonable to focus more on what is being accomplished than whether or not they are fulfilling the mandatory 8 hours.
Kristen Donnelly of Abbey-Research, an employee consultancy enterprise, offers a good illustration of this tip that businesses can follow. She gives a weekly task list with deadlines to her employees. Their performance, then, will be judged then based on the KPIs “tasks accomplished” and “quality of them”.
With these KPIs, it does not matter how long or fast an employee finishes his/her task on a day-to-day basis meaning less pressure even with a deadline. Employers also worry less about how their employee is doing on a daily basis

Have a set of collaboration tools

In the office, collaboration among teams is easy because everyone is near each other. How can a company replicate that with employees who are spread out in different cities? Employers should set up a set of collaboration tools that everyone will use consistently.

One of the most important aspects of remote employee collaboration is communication. Teams need a communication channel where they can easily share their opinions and expect quick responses. One of the most popular platforms for companies is Slack. The instant messaging tool allows group members to know each other’s availability status, make their channels, and search for past messages or documents sent.

Another part of collaboration is task management. Usually, team leaders struggle to check or finalize the finished documents of their remote employees. Tools helpful in this area are those where employees can upload their works in one space, allows the organization of these files, and lets managers see these in real-time. One of the most accessible tools is probably Google Drive.

Plan your meetings

Team meetings online are not only tiring and time-consuming but are also often plagued with connectivity issues. Thus, meetings should be planned well so as not to waste anyone’s time. To do this, an agenda for the activity should be set at least a day before. Assign people roles if needed and have strictly finished on time.

Encourage employees not to multitask

Multi-tasking is one of the biggest, if not the biggest obstacle to an employees’ productivity. Usually, workers end up not only multi-tasking because of their responsibilities at home, but also because of colleagues who disturb them online.

There are many ways managers can promote the importance of not multi-tasking in their team culture. One, push for video instead of phone meetings. When employees know that their actions can be seen through video, they become less tempted to do other tasks while someone is talking. Two, push people to post their availability statuses and work hours. For example, employees can post their tasks for the day and the dedicated time for each. This gives colleagues an idea of their availability